Data Controller: This Privacy Policy applies to all personal data processed by 8jilicom in connection with the website https://8jilicom.vip and all associated services. 8jilicom acts as the data controller for the personal information you provide when using our platform.
Welcome to the 8jilicom Privacy Policy. At 8jilicom, we understand that your personal data is important to you, and we are committed to handling it with transparency, care, and respect. This Privacy Policy describes how 8jilicom ("we," "us," or "our") collects, uses, stores, shares, and protects the personal information of players and visitors ("you") who access or use the 8jilicom platform at https://8jilicom.vip.
This policy is written in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations (IRR), as enforced by the National Privacy Commission (NPC). By registering an account or using the 8jilicom platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Plain English: We collect some of your personal information to run your account and keep the platform safe. We don't sell it, and you have rights over it. This policy explains everything clearly.
If you do not agree with any part of this Privacy Policy, please discontinue use of the 8jilicom platform. For questions or concerns, please refer to Section 13 (Contact & DPO) for how to reach us.
8jilicom collects the following categories of personal data from players and platform visitors:
2.1 Identity & Contact Information
- Full legal name
- Date of birth (for age verification — 21+ requirement)
- Nationality and country of residence
- Email address
- Mobile phone number
- Residential address (city, province, postal code)
2.2 Identity Verification (KYC) Documents
- Government-issued photo ID (e.g., Philippine passport, PhilSys National ID, SSS
ID, driver's license, UMID)
- Proof of address (utility bill, bank statement, or barangay certificate)
- Proof of payment method ownership (e.g., screenshot of GCash or Maya account)
2.3 Financial Information
- Deposit and withdrawal transaction records
- Payment method details (e-wallet account references, bank account details — stored in tokenized or masked form only)
- Account balance history
2.4 Gaming Activity Data
- Game session logs (games played, bet amounts, win/loss records)
- Bonus and promotion usage history
- Responsible gaming tool usage (deposit limits, self-exclusion requests)
2.5 Technical & Device Data
- IP address and approximate geolocation
- Device type, operating system, and browser information
- Session timestamps and login history
- Cookies and similar tracking technologies (see Section 7)
2.6 Communications Data
- Customer support chat transcripts and email correspondence
- Survey responses and feedback submissions
- Marketing communication preferences
Note: 8jilicom does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, religious affiliation, political views, or health information.
8jilicom collects personal data through the following channels:
3.1 Directly From You
The majority of personal data we hold is provided directly by you when you:
- Register an account on the 8jilicom platform
- Complete identity verification (KYC) by submitting documents
- Make a deposit or request a withdrawal
- Contact our customer support team via live chat or email
- Participate in promotions, surveys, or feedback forms
- Update your account profile or communication preferences
3.2 Automatically Through Platform Use
When you access and use the 8jilicom platform, certain technical data is collected automatically through cookies, server logs, and similar technologies, including your IP address, device information, and browsing behavior within the platform.
3.3 From Third-Party Service Providers
In some cases, 8jilicom may receive personal data from trusted third-party partners, including:
- Payment processors (e.g., GCash, Maya, partner banks) — to confirm transaction status and verify payment method ownership
- Identity verification services — to assist with KYC document validation
- Fraud prevention and AML screening services — to detect and prevent financial crime
Important: 8jilicom only works with third-party service providers who are contractually bound to handle your personal data in accordance with applicable Philippine data privacy laws and our own data protection standards.
8jilicom processes your personal data for the following specific purposes:
- Account Management: To create, maintain, and manage your 8jilicom player account, including authentication and security.
- Age & Identity Verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity as required by KYC obligations.
- Transaction Processing: To process deposits and withdrawals via GCash, Maya, bank transfer, and debit card in Philippine Peso (PHP).
- Regulatory Compliance: To comply with anti-money laundering (AML) obligations, PAGCOR-aligned responsible gaming requirements, and other applicable Philippine laws and regulations.
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
- Customer Support: To respond to your inquiries, resolve disputes, and provide assistance with account-related issues.
- Platform Improvement: To analyze usage patterns, troubleshoot technical issues, and improve the overall 8jilicom gaming experience.
- Responsible Gaming: To monitor gaming behavior and apply responsible gaming tools (deposit limits, cooling-off periods, self-exclusion) where appropriate or requested.
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided explicit consent to receive such communications.
8jilicom will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise required by law.
Under the Data Privacy Act of 2012 (RA 10173), 8jilicom processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary to perform the contract between you and 8jilicom — specifically, to operate your player account, process transactions, and deliver gaming services.
- Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, KYC requirements, and PAGCOR-aligned responsible gaming standards.
- Legitimate Interests: Processing is necessary for 8jilicom's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
- Consent: For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.
Withdrawing Consent: If you wish to withdraw consent for marketing communications, you can do so at any time through your account settings or by contacting our support team. Withdrawal of consent does not affect your ability to use the 8jilicom platform.
8jilicom does not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following limited circumstances:
6.1 Service Providers
We share data with trusted third-party service providers who assist us in operating the 8jilicom platform, including payment processors (GCash, Maya, partner banks), identity verification providers, IT infrastructure and hosting providers, customer support platform providers, and fraud detection and AML screening services. All service providers are bound by data processing agreements that require them to handle your data securely and only for the purposes we specify.
6.2 Game Content Providers
Certain game session data (such as player ID, bet amounts, and game results) may be shared with our licensed game content providers to facilitate gameplay, resolve disputes, and ensure game integrity. These providers do not receive your full identity or financial data.
6.3 Regulatory & Law Enforcement Authorities
8jilicom may disclose personal data to competent Philippine government authorities, including the National Privacy Commission (NPC), PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement agencies, where required by law, court order, or regulatory directive.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of 8jilicom's business assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. You will be notified of any such transfer in advance.
No International Transfers Without Safeguards: If any personal data is transferred outside the Philippines, 8jilicom will ensure that appropriate safeguards are in place in accordance with NPC guidelines and the Data Privacy Act of 2012.
8jilicom uses cookies and similar tracking technologies to enhance your experience on the platform. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:
7.1 Strictly Necessary Cookies
These cookies are essential for the 8jilicom platform to function correctly. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without significantly impairing your ability to use the platform.
7.2 Performance & Analytics Cookies
These cookies collect anonymized information about how players use the 8jilicom platform — such as which pages are visited most frequently and whether error messages are encountered. This data helps us improve platform performance and user experience. No personally identifiable information is collected through these cookies.
7.3 Functional Cookies
These cookies allow the platform to remember your preferences (such as language settings and display preferences) to provide a more personalized experience during your session.
7.4 Marketing Cookies
With your consent, 8jilicom may use marketing cookies to deliver relevant promotional content within the platform. These cookies track your interaction with promotional materials to help us understand which offers are most relevant to you.
Managing Cookies: You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8jilicom platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
8jilicom retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
- Active Account Data: Retained for the duration of your active account relationship with 8jilicom, plus a minimum of five (5) years after account closure, in accordance with AML record-keeping requirements.
- KYC & Identity Documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later, as required by Philippine AML regulations.
- Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
- Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
- Marketing Consent Records: Retained for the duration of your consent, plus a reasonable period thereafter to demonstrate compliance.
- Technical Logs: Retained for up to twelve (12) months for security and performance monitoring purposes.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 8jilicom's data disposal procedures.
8jilicom implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: All data transmitted between your device and the 8jilicom platform is encrypted using SSL/TLS protocols. Sensitive data at rest (including payment information) is stored in encrypted form.
- Access Controls: Access to personal data is restricted to authorized 8jilicom personnel and service providers on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
- Secure Infrastructure: 8jilicom's platform is hosted on secure, regularly audited server infrastructure with firewalls, intrusion detection systems, and regular vulnerability assessments.
- Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) on their 8jilicom accounts for an additional layer of security.
- Incident Response: 8jilicom maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected players in accordance with the Data Privacy Act of 2012 and NPC Circular No. 16-03.
Your Role in Security: While 8jilicom takes every reasonable precaution to protect your data, you also play an important role. Keep your login credentials confidential, use a strong and unique password, enable 2FA, and notify us immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 8jilicom:
- Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
- Right of Access: You have the right to request a copy of the personal data 8jilicom holds about you, along with information about how it is being processed.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly through your account dashboard.
- Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to applicable legal grounds.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
- Right to Lodge a Complaint: If you believe that 8jilicom has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
How to Exercise Your Rights: To exercise any of the rights listed above, please contact our Data Protection Officer (DPO) using the details provided in Section 13. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.
The 8jilicom platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations applicable to casino-style online gambling. 8jilicom does not knowingly collect personal data from individuals under the age of 21.
If you are a parent or guardian and believe that a minor has accessed the 8jilicom platform or provided personal data without your consent, please contact us immediately at the details provided in Section 13. Upon verification, we will promptly close the account and delete all associated personal data.
Parental Controls: If you share a device with minors, we strongly recommend enabling device-level parental controls and ensuring that your 8jilicom account credentials are not accessible to anyone under 21 years of age.
8jilicom reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will:
- Update the "Last Updated" date at the top of this page.
- Display a prominent notice on the 8jilicom platform informing players of the update.
- Where required by law or where changes materially affect your rights, notify you directly via email to the address registered on your account.
Your continued use of the 8jilicom platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you must discontinue use of the platform and may request account closure in accordance with our Terms & Conditions.
We encourage you to review this Privacy Policy periodically to stay informed about how 8jilicom protects your personal data. All previous versions of this policy are available upon request by contacting our Data Protection Officer.
8jilicom has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact us through the following channels:
- Data Protection Officer: DPO, 8jilicom
- Email: [email protected]
- General Support Email: [email protected]
- Live Chat: Available 24/7 within your 8jilicom account dashboard
- Support Hours: Monday to Sunday, 8:00 AM – 12:00 MN Philippine Standard Time (PST)
NPC Contact: If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Visit the NPC website for guidance on filing a complaint.
We are committed to resolving all data privacy concerns promptly and fairly. Our DPO will acknowledge receipt of your request within three (3) business days and provide a full response within fifteen (15) business days, or notify you if additional time is required.